1. The total retail prize value is $1,000 (AUD).
2. The Travel Voucher is offered by Travel Online Pty Ltd ("Travel Online").
3. The Travel Voucher is available for use only by Australian residents over the age of 18.
1. The total retail prize value is $1,000 (AUD).
2. The Travel Voucher is offered by Travel Online Pty Ltd ("Travel Online").
3. The Travel Voucher is available for use only by Australian residents over the age of 18.
4. The Travel Voucher is not exchangeable for cash or other forms of credit and no refunds will be issued for the value of the voucher if travel plans are cancelled or altered. All costs above the value of the voucher including any change or cancellation fees are the responsibility of the customer
5. Notification and claiming the Prize. Following the Prize draw, the winner will be notified using the contact details provided by the Entrant. The winning Entrant has 48 hours from the time and date of the notification being sent to respond, provide proof of eligibility and claim the Prize. If the Prize is not claimed by the winning Entrant within this time frame, the Prize will be redrawn and any previous winners will forgo all claims to the Prize.
6. The Travel Voucher is valid until 22/12/23. The Travel Voucher must be redeemed by the Expiry Date.
7. The Redemption Date for the Travel Voucher is 30/01/23. The Travel Voucher must be redeemed no later than this date or the Travel Voucher prize is forfeited in full.
8. All bookings are subject to availability at the time of booking and at the hotels discretion depending on level of occupancy. All applicable booking terms and conditions apply of the Accommodation Supplier and Travel Online.
9. This Travel Voucher will be deemed fully used once a qualifying booking has been made and confirmed to be available. The Travel Voucher will not be reinstated, refunded or replaced, even in the event that the reservation is cancelled or changed.
10. Changes or Cancellation may incur charges from Airlines, Hotels or other Suppliers. The customer is responsible to pay any such charges and the Travel Voucher cannot be applied to any additional costs associated with changes or cancellations to the original booking requested by the customer.
11. There is no residual value and no credit will be issued if the booking amount is less than the Travel Voucher amount.
12. To redeem the Travel Voucher, email your Travel Online Consultant and advise them in the email you have a Travel Voucher to redeem.
13. The Travel Voucher is not transferable, exchangeable, replaceable or refundable for cash or credit and can only be used as specified.
14. All taxes, fees, charges and surcharges applicable to the booking, including, without limitation, extra person, phone, parking and other charges are applicable to your reservation, and this Travel Voucher cannot be applied to them. These charges must be paid at the time the reservation is confirmed or to the hotel property directly and are the responsibility solely of the customer.
15. The Travel Voucher cannot be applied to any costs or miscellaneous fees charged by the Hotel or Airline and incurred by the customer.
16. Terms and conditions of this offer are as written and cannot be changed by any representation of any unauthorized person, including employees of Travel Online.
17. Travel Voucher is void where prohibited or restricted by law.
18. If you have any questions about the Travel Voucher, please email our Travel Consultants on reservations@travelonline.com.
19. Proof of age and residency may be required to claim the prize and is at the discretion of TravelOnline.
20. TravelOnline reserves the right to change these terms and conditions without notice and at any stage during the promotion.
21. Other Terms and Conditions Prize Winners must comply with all the normal terms and conditions connected with the booking through Travelonline.com including, without limitation, our website Terms of Use and any terms and conditions imposed by the Accommodation Supplier. See http://www.travelonline.com/terms for full details.
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