Win a French Fine Dining Experience

WIN A FRENCH FINE DINING EXPERIENCE!
To celebrate Aaron heading to Paris, we're giving you the chance to win the ultimate French Dining Experience in Melbourne.
Watch NEIGHBOURS 6.30 on ELEVEN Weds 1st – Tues 7th Nov and grab the code word, plus tell us in 25 words or less your favourite moment of the show.
Prize:
Dinner for two at Bistro Guillaume in Melbourne
Return economy flights for two from your nearest capital city to Melbourne
Two nights’ king size accommodation at a 5-star hotel in Melbourne
FOR YOUR CHANCE TO WIN
WATCH NEIGHBOURS AND GRAB THE CODE WORD
WEDNESDAY 1ST – TUESDAY 7TH NOV 6.30 ON ELEVEN
Network TEN
NEIGHBOURS | Win a French Dining Experience in Melbourne
Terms and Conditions
1. Information on how to enter forms part of the terms of entry. Entry into the competition is
deemed acceptance of these terms and conditions.
2. The Promotion is a game of skill, and chance plays no part in determining the winners.
3. Entry is open to all residents of Australia eighteen years and older. However, employees and
their immediate families of Network TEN and their associated agencies and companies are not
eligible to enter.
4. The competition commences on Wednesday 1 November, 2017 at 12:00 noon (AEDT) and
concludes on Wednesday 8 November, 2017 at 12.00pm (AEDT).
5. The competition will be advertised on but not limited to Channel ELEVEN and
www.tenplay.com.au.
6. To enter, participants must
a. watch Neighbours 6.30 pm on Channel Eleven and look for the advertised Code Word
between Wednesday 1 November and Tuesday 7 November, 2017; and
b. log onto www.tenplay.com.au and register their details including (but not limited to)
name, address, phone number, e-mail address, plus
c. answer the question in 25 words or less
7. Code words will be announced during the prime time broadcast of Neighbours daily, currently
scheduled to air each day at 6.30 pm local time, from Wednesday 1 November, 2017 to
Tuesday 7 November, 2017 inclusive. Each Code Word is valid until the next code word is
announced. The last Code Word, announced on Tuesday 7 November, 2017 will be valid until
the competition closes on Wednesday 8 November, 2017 at 11:59pm AEDT.
8. If for any reason during the Competition Period any Neighbours episodes do not go to air, the
promotional code word is not displayed during any Neighbours episode, or any Neighbours
prime time episode is rescheduled, the promotional code word may be made available on the
Channel Eleven Facebook page at https://www.facebook.com/Eleven at a time to be
determined by the Promoter, in its sole discretion.
9. Entries will only be considered valid if the correct Code Word has been provided for the
corresponding broadcast period. Any entry submitted with a Code Word that has expired, due
to a new code word being announced, will be deemed invalid.
10. Incomprehensible and incomplete entries will be deemed invalid.
11. Entrants may only enter once per person per day.
12. The Promoter reserves the right to request winners to provide proof of identity, proof of
residency at the nominated prize delivery address and/or proof of entry validity (including phone
bill or store receipt for purchase requirement) in order to claim a prize. Proof of identification,
residency and entry considered suitable for verification is at the discretion of the Promoter. In
the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole
and no substitute will be offered.
13. The Promoter reserves the right to verify the validity of entries and to disqualify any entry which,
in the opinion of Promoter, includes objectionable content, profanity, potentially insulting,
inflammatory or defamatory statements, disqualify any entrant who tampers with the entry
process, who submits an entry that is not in accordance with these Terms & Conditions of Entry
or who has, in the opinion of Promoter, engaged in conduct in entering the Promotion which is
fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the
Promotion and/or Promoter. This includes, but not limited, to entrants and households using
multiple email addresses, postal addresses, PO Box addresses to register single or multiple
entries. The Promoter reserves the right to disqualify a winner if Promoter becomes aware that
the winner and/or the winner’s entry is of a type described in this clause.
14. Entries must be received by 12.00pm (AEDT) on Wednesday 8 November, 2017. The time of
entry will in each case be the time the online is received by the Promoter’s database. The
Promoter accepts no responsibility for any late, lost or misdirected entries due to technical
disruptions, network congestion or for any other reason.
15. Any entry that is made on behalf of an Entrant by a third party will be invalid.
16. The cost of accessing the promotional website will be dependent upon the entrant’s individual
Internet Service Provider.
17. One (1) Major Prize Winner and their companion will receive:
? Two (2) x return economy airfares to Melbourne, Victoria, from the winners nearest
Australian capital city; and
? Two (2) x night’s accommodation in a King Room at a 5-star hotel in Melbourne
CDB, issued as an accommodation voucher; and
? A voucher for dinner for two (2) people at Bistro Guillaume in Melbourne, must be
redeemed by 30 May, 2018 and is subject to availability.
18. Total prize value is up to $5,200.00 (including GST)
19. Prizes cannot be transferred or redeemed for cash.
20. The Major winner and their companions are responsible for all other expenses including
spending money, meals (unless specified), drinks, transfers (unless specified), laundry
charges, activities (unless specified), incidentals, taxes (excluding departure and any other
flight associated taxes included within the prize), energy surcharges, gratuities, services
charges, passports, visas, travel insurance and all other ancillary costs. Travel insurance is
highly recommended to protect against the additional costs incurred in the event of unforeseen
circumstances.
21. The Major winner and travelling companions must travel at the same time, must depart from
the same capital city and are responsible for transport from their residence to their nearest
capital city for flight departure (Sydney, Melbourne, Adelaide or Perth). If the winner resides in
Queensland then the flight component of the prize will not be included and the winner and their
travelling companion will be responsible for making their way to and from the hotel. No
compensation for the flights will be forthcoming.
22. If the winner is under the age of 18 as at the date of the judging date, an adult must accompany
the minor in the participation of the prize.
23. The prize must be taken by 30 May, 2018 and is subject to hotel, flight and restaurant
availability. The prize is not available during the blackout dates (including but not limited to
school holidays, 27 December 2017 – 7 January, 2018) or as outlined by the promoter and
cannot be changed once the booking has been made. No extension to the validity date of the
prize will be permitted under any circumstances. Notice of intent to travel must be received at
least 30 days prior to the winner’s proposed travel dates. Any alterations to confirmed details
within 7 days of arrival will be at the expense of the prize winner.
24. Air tickets are available on the regular scheduled services of each airline and are subject to
seasonal embargos. Flight itinerary may have to be adjusted depending on the airlines
departure city and their current flight schedule. Frequent Flyer points are not available from
any airline.
25. A credit card imprint or cash deposit may be required from the winner at check-in to the hotel,
for all incidental charges. Once accommodation vouchers are issued they are non-changeable.
26. It is the traveller’s personal responsibility to ensure that they have valid documentation,
including but not limited to valid passports and visas, which meet the requirements of
immigration and other government authorities at every destination. Any fines, penalties,
payments or expenditures incurred as a result of such documents not meeting the requirements
of those authorities will be the sole responsibility of the traveller/s.
27. Network TEN makes no representation as to the safety, conditions or other issues that may
exist at any destination.
28. Unless expressly stated in these terms and conditions all other expenses become the
responsibility of the winner.
29. If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the
prize for a prize of equal or greater value.
30. The promoter reserves the right to refuse to allow a winner to take part in any or all aspects of
the prize, if the promoter determines, in their absolute discretion, that a winner is not in the
mental or physical condition necessary to be able to safely participate in the prize. It is a
condition of accepting the prize that the winner may be required to sign a legal release in a form
determined by the promoter in its absolute discretion.
31. Once prizes have left the Promoter’s premises, the Promoter takes no responsibility for prizes
damaged, delayed or lost in transit.
32. By accepting the prize, the winner agrees to participate in and co-operate as required with all
reasonable media editorial requests relating to the prize, including but not limited to, being
interviewed and photographed, filmed and/or chaperoned throughout the duration of the prize.
The winner accepts that personal photographs may be limited and are subject to agreement
by the production company on the day of the set visit.
33. In consideration for the Promoter awarding the prize to the winner, the winner hereby assigns
to the Promoter all right, title and interest in and to all copyright in any material created pursuant
to the winner’s participation in any aspect of the prize (Works). The winner acknowledges that
the Promoter is free to use the Works and to exercise its rights in relation thereto and the winner
will not be entitled to any fee for such use.
34. In consideration for the Promoter awarding the prize to the winner, the winner hereby permits
the winner’s image and/or voice, as recorded, photographed or filmed during the winner’s
participation in the prize to appear in connection with Network TEN or the advertising or
marketing thereof, in any media whatsoever throughout the world and the winner will not be
entitled to any fee for such use.
35. In the event that for any reason whatsoever a winner does not take an element of the prize at
the time stipulated by the Promoter then that element of the prize will be forfeited by the winner
and cash will not be awarded in lieu of that element of the prize.
36. Prize values are based upon the recommended retail prices at the time of printing (inclusive of
GST). The promoter accepts no responsibility for change in prize value between now and the
ultimate prize redemption date.
37. Independent financial advice should be sought as tax implications may arise as a result of
accepting the prize.
38. If the competition winner is under 18 years of age, the prize will be awarded to the winner’s
parent or legal guardian. The winner and their parent or guardian may be required to sign a
prize transfer form to formalise the transfer.
39. Winners will be judged from all entries received throughout the promotional period and one
Major winner will be selected by a judging panel at Network TEN at 1 Saunders St, Pyrmont
NSW 2009 from 11.00 am AEDT on Wednesday 8 November, 2017. The Winner will be the
Entrant who, in the sole opinion of the judges, has submitted the most creative and original 25
words or less answer to the question found on the entry form and includes a valid Code Word.
The Prize Winner will be notified by telephone and/or in writing within 2 days of the Prize
Determination Date.
40. The judge’s decision is final and the promoter will not enter into correspondence regarding the
Competition result
41. Prizes will be awarded to person named in the entry. However, in a dispute, will be awarded to
the account holder of the entry mechanism used to submit their entry.
42. Should an entrant’s contact details change during the promotional period, it is the entrant's
responsibility to notify the Promoter. A request to access or modify any information provided
in an entry should be directed to Promoter.
43. All reasonable attempts will be made to contact the Major Prize winner. If the prize remains
unclaimed or unallocated or forfeited for any reason, by 10am on Tuesday 14 November 2017,
the prize will be re-allocated to the entrant that has submitted the entry which best meets the
judging criteria and includes a valid Code Word excluding the entrant that has failed to claim
the prize. This Unclaimed Major Prize Determination will take place at Network TEN at 1
Saunders St, Pyrmont NSW 2009 from 10.01 am on Thursday16 November, 2017. The winner
of the Unclaimed Major Prize Determination will be notified by telephone and in writing within 2
days of the Unclaimed Prize Determination.
44. It is a condition of accepting the prize that the winner must comply with all the conditions of use
of the prize and the prize supplier’s requirements.
45. It is a condition of accepting the prize that the winner may be required to sign a legal release in
a form determined by the promoter in its absolute discretion.
46. In the case of the intervention of any outside act, agent or event which prevents or significantly
hinders the Promoter’s ability to proceed with the competition on the dates and in the manner
described in these terms and conditions, including but not limited to vandalism, power failures,
tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter
may in its absolute discretion cancel the competition and recommence it from the start on the
same conditions
47. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including
but not limited to indirect or consequential loss) or for any personal injury suffered or sustained
in connection with any prize/s except for any liability which cannot be excluded by law. The
Promoter is not responsible for any incorrect or inaccurate information, either caused by the
phone user or for any of the equipment or programming associated with or utilised in this
competition, or for any technical error, or any combination thereof that may occur in the course
of the administration of this competition including any omission, interruption, deletion, defect,
delay in operation or transmission, communications line or telephone, mobile or satellite
network failure, theft or destruction or unauthorised access to or alteration of entries.
48. The Promoter reserves the right in its sole discretion to disqualify any individual who the
Promoter has reason to believe has breached any of these conditions, or engaged in any
unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of
the promotion. The Promoter’s legal rights to recover damages or other compensation from
such an offender are reserved.
49. Network TEN and their associated agencies and companies assume no responsibility for any
error, omission, interruption, deletion, defect, delay in operation or transmission,
communications line failure, theft or destruction or unauthorised access to, or alteration of
entries, and reserves the right to take any action that may be available.
50. If for any reason this competition is not capable of running as planned, including due to infection
by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any
causes beyond the control of the Promoter, which corrupt or affect the administration, security,
fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its
sole discretion to disqualify any individual who tampers with the entry process, take any action
that may be available, and to cancel, terminate, modify or suspend the competition
51. You consent to Network TEN, The Promoter, collecting your personal information for the
purpose of conducting and promoting this competition (including but not limited to determining
and notifying the winner and prize fulfilment). Your personal information may be disclosed to
third party service providers for this purpose. Your personal information may be disclosed to
State and Territory lottery departments and winners’ names published under the relevant lottery
legislation, if required. For purposes of public statements and advertisements the Promoter will
only publish the winner’s surname, initial and state. A request to access, update or correct any
information should be directed to the Promoter. If you are not willing for this to occur you cannot
participate in the promotion.
52. The Promoter is bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988
(Cth) and by entering the Competition, you (the entrant) are taken to consent to Network TEN’s
privacy policy which contains information, amongst other things, about how you may access
personal information that is held by Network TEN about you and seek correction of such
information. See www.tenplay.com.au/privacypolicy to view Network TEN’s APP Privacy Policy
in full. Our APP Privacy Policy also contains information about how you may complain about a
breach of the APPs, or a registered code that is binding on our organisation and how Network
TEN will deal with such complaints. We may disclose your personal information to related
entities and third party service providers in Australia.
53. The Promoter is Network TEN (ABN: 91 052 515 250) of 1 Saunders St, Pyrmont NSW 2009.