Win a Holiday at Guestlands Italia B&B in NSW for 2

1. Information on how to enter and the prize form part of these terms and conditions.
2. Entry is open to all residents of Australia, except employees of the Promoter; and its agencies
associated with this promotion.
3. Entrants must be over 18 years old.
4. Entries open on 27/5/2022 12.00pm AEST and entries close 7/7/2022 midnight AEST.
5. To enter, simply complete The Flavours Around The World competition form by filling out your
details in the required fields to sign up to Gelatissimo’s email newsletter, and answer the question
‘What international gelato flavour would you create next?’
6. This is a game of skill and chance plays no part in determining the winner. Each entry will be
individually judged based on originality and creative merits. The judges’ decision is final. The
winner will be chosen on Monday 11th July 2022 at 12midday AEST by Gelatissimo Head Office.
7. Prize Information – valued at $3600
- Two nights accommodation at Guestlands Italia B&B
- Self serve breakfast in Guestlands private La Trattoria.
- Complimentary mini bar.
- Daily happy hour with Italian beer, wines, prosecco and antipasto platter.
- Complimentary homemade dough and toppings to cook your own pizzas in the wood fire
oven.
- Private chef candlelight dinner for two.
- Sports car hire for 2 hours, choice of Ferrari, Porsche, Cobra or AMG.
- 1L Italian Hazelnut Rocher Gelato
- 1L Turkish Baklava Gelato
- 1L Japanese Yuzu Passionfruit Gelato
- $300 worth of travel expenses if travelling from interstate
Terms and Conditions of Prize:
• Prize is not exchangeable or redeemable for cash or other goods or services and cannot be
transferred to any other persons.
8. Only one entry per entrant is allowed
9. The promoter assumes no responsibility for any error, omission, interruption, deletion, defect,
delay in operation or transmission, communications line failure, theft or destruction or
unauthorized access to, or alteration of the competition and entry forms. The Promoter is not
responsible for any problems, illegibility or incomplete entry forms.
10. Winner will be notified by email within a day of picking the winner and will have 48 hours to
confirm acceptance of prize.
11. If prize is unclaimed, a new winner will be selected on Thursday 14th of July 2022 at 12midday
AEST by Gelatissimo Head Office.
12. By entering the promotion each entrant consents to receiving any form of communications from
the Promoter. They also consent to the information they submit being entered into a database and
the Promoter may use this information in any media for future promotional, marketing and
publicity purposes without any further reference or payment or other compensation to the entrant.
13. All personal details of the entrants will be stored at the office of the Promoter. A request to access,
update or correct any information should be directed to that office. Click here to view the
promoters Privacy Policy. In addition, literary or creative artwork or photography pieces become
the property of the Promoter and its promotional partners and it is a condition of entry that those
pieces may be used by the Promoter for their own promotional, marketing and publicity purposes
without restriction.
14. Guestlands Accommodation Terms and Conditions
- Guestlands is located at 10 Blacks Road Arcadia NSW 2159
- The following Terms and Conditions should be read and understood before making a booking
and are intended for your safety and ease of use of our property and services.
- Please appreciate that Guestlands is a self catering B&B style accommodation attached to our
private home and gardens. We are not a hotel or guesthouse although we do try to provide a
boutique resort style experience. Your respect for our private property would be appreciated
whilst staying as our guest.
- Your accommodation includes a private villa room and en-suite facilities, use of the guest
media/ lounge room and the dedicated breakfast/ café wine bar “ La Trattoria’ . Access to the
gardens, pool and spa areas is also included and we have parking available on the property.
- Free Wi Fi access is available but not guaranteed.
- Booking | Payment | Cancellation Policy
o In the event of any Covid lockdown restrictions are imposed by Government Health
authorities prior to the commencement of your check in date that prevent you from
staying us you can reschedule to another to date.
o If you or your travelling partner are required to isolate as result of being diagnosed with
Covid within 7 days prior to arrival, we offer full credit to reschedule to another date
otherwise standard cancellation fees apply.
o All notices, changes or cancelation requests must be in writing via our email address
info@guestlands.com.au and confirmed by us to acknowledge and validate for the
avoidance of doubt.
o Guestlands reserves the right to cancel a booking at any stage. A credit to rebook will
be provided in such unlikely event or if possible we will endeavour to find you
accommodation of equivalent or better standards.
o We strongly recommend that guests take out travel/cancellation insurance.
o Check-in is from 2:30pm , check out is 10:30am.
o Late check out or early check-in may be available however is dependant on other guest
bookings or by prior agreement.
o Non- approved late check outs may incur a $100 per hour fee.
o We are a small B&B with limited rooms so please respect the time taken to prepare the
villa for you and incoming guests.
- Arrival:
o Please keep us informed as to your arrival time, especially if arriving late. Your host will
welcome you and your guests and demonstrate the facilities how to use the equipment.
Guests must follow the instructions for using the TV's, DVD, coffee machine, kitchenette
facilities, Wood Fire Pizza oven and Spa. Failure to do so may leave you liable for any
damage they cause.
- Departure:
o When you or your guests leave you must ensure all doors and windows are locked and
the keys are returned. Please check that you take all your property with you as we
cannot guarantee the security after you depart. We will try to contact you if you have left
something behind and can arrange for their return if required.
- Damage, Soiled or Missing Property:
o The person booking the room or the cardholder is deemed to be responsible for their
actions and those of any of their party. Guestlands reserves the right to repair or
replace, with new, any missing, damaged or soiled items. Any additional cleaning will be
charged appropriately and may include any cost for loss of business. Losses include lost
income, specialist expenses and the sourcing of alternative accommodation as
necessary. You acknowledge and authorise that the charge may be debited from the
credit card or charge facility used for the security bond of the booking.
- Non-Smoking:
o For the comfort and benefit of our guests, Guestlands is a STRICTLY NON SMOKING
accommodation. Should you choose to ignore this policy, you will be asked to leave and
charged in full for your entire stay plus an additional $300-$500 for specialist cleaning to
your room. Payment will be debited from the credit card or charge facility used for the
security bond of the booking.
o Smoking maybe permitted in some of the open garden areas however we ask you
respect and not offend others that may be nearby. You will be charged for any
additional cleaning or collection of cigarette butts that are not properly disposed of.
- Guest Property:
o Guestlands and its staff does not accept liability in respect of any loss or damage to
articles brought onto our property. We also cannot accept responsibility for your cars
while parked on our premises. Your car is parked at your own risk.
- Lost Property:
o Lost property is held for a period of one (1) month. Although we will do our best to
contact you and advise of any property found it is the responsibility of you or your guest
to contact us to claim lost property. On request, lost property will be returned via a prepaid and addressed Australia Post envelope or courier at cost.
- Interruption of Essential Services:
o Guestlands does not accept any responsibility for failure or interruption of utilities or
essential services such as water, gas, electricity or telecommunications but shall make
every effort to provide temporary or alternative services where possible and contact the
authorities to report and remedy such incidences.
o Furthermore, in the event that a faulty appliance is reported, Guestlands does not
accept any responsibility for subsequent loss of amenity by the guest.
- Privacy Policy:
o All personal details retained by Guestlands will be maintained in accordance to
Australian Law and will not be released to any third parties for any purpose whatsoever.
At Guestlands we are committed to protecting the privacy and security of any personally
identifiable information (PII) you provide us with. PII includes information that can be
linked to a specific individual, such as name, address, phone number, or email address.
o This privacy policy explains how Guestlands handles and protects your PII in accordance
with commonly accepted privacy principles.
- What Information We Collect:
o In an effort to keep our service as simple and easy as possible we do not create, use or
store profiles of our customers. We only record PII and other information that we
reasonably require to do business with you.
- How We Use Your Information:
o Guestlands uses your PII only for the purpose of responding to and fulfilling your
requests for accommodation. Information collected when you make a booking is used to
charge your credit card and deliver your booking confirmation electronically. We may
also contact you about your stay for customer service purposes or to make any changes
or cancellations to your booking. Domain tracking of visitors to our website and how
many visits each page receives may be collected to enhance the services and online
experience that we provide.
- Who We Share Your Information With
o Guestlands does not disclose any information about customer bookings to anyone
except as may be required by law. Guestlands may disclose information against
someone who poses a threat to Guestlands interests (such as customer fraud) or whose
activities could cause harm to others.
- How You Control and Access Your Information:
o Guestlands believes that site visitors and customers should have control over the
collection and use of their PII. You have control and access to your information such that
if at anytime you would like to enquire or alter the PII you provided to Guestlands in
your booking, please contact us.
- Changes to these Terms and Conditions:
o Guestlands has the authority and the right at any time it sees fit or reasonable to change
or modify all or any part of these terms and conditions. A copy of our terms and
conditions is published on our website www.guestlands.com.au
- The above terms and conditions are deemed to have been accepted when the booking
is made.
15. Car Hire Booking Terms and Conditions (Australian Prestige Vehicles Pty Ltd)
- If winner is under the age of 30 or does not wish to drive the car, a driver will be provided.
- The following Terms and Conditions should be read and understood before making a booking
and are intended for your safety and ease of use of our vehicles and services.
- Prior to collection of your rental vehicle you will need to present a current driver's license and a
valid credit card for the security bond. If you have questions about your form of payment,
please call Australian Prestige Vehicles.
- CHANGES TO RESERVATIONS
o We will allow you to make changes to a reservation only by agreement in writing after
calling and speaking with one of our authorised booking agents or staff members.
o In the event of any Covid restrictions imposed by Government Health Authorites prior
to the commencement of your hire that preventing you from being able to collect the
vehicle you can reschedule to another to date.
o Australian Prestige Vehicles reserves the right to cancel a booking at any stage. A credit
will be provided to rebook in such unlikely event or if possible we will endeavor to find
you an alternative vehicle of equivalent or better standards.
o We strongly recommend that you take out travel/cancellation insurance prior to
booking.
- Cleanliness and Damage Policy
o At the Start of Rental You must inspect the Vehicle to make sure that any pre-existing
damage is noted and shown in the Rental Agreement -‘ Vehicle Condition-Damage
Report’ .
o Animals are not permitted in any of our vehicles. You will incur an additional charge for
any damage caused by animals, or any special cleaning required as a result of shedding
or accidents.
o You and any Authorised Driver must not smoke in the Vehicle and You must prevent any
passenger from doing so.
o Food and drink is not permitted in the Vehicle at any time with the exception of water.
o At the End of Rental You must return the Vehicle:
? a) in the same condition it was in at the Start of Rental, nominal fair wear and tear
excepted
? b) in a reasonable state of cleanliness , and;
? c) with a full tank of fuel.
o Cleaning Standards and associated Costs we define as follows:
? Acceptable no charge
? Minor amounts of trash
? Small amounts of crumbs, sand, grass or dirt on floor mats that can be easily
shaken off or vacuumed out
? Small marks that can be cleaned off easily by hand
? Moderate Cleaning up to $95
? Car exterior is returned significantly dirtier than it was received (e.g. dirt or mud
on car panels or underbody, wheels, or windows).
? Excessive bugs or insects , leaf matter or bird excrement on exterior or interior of
car
? Floor mats or upholstery are returned significantly* dirtier than they were
received (e.g. requires more than a shake-out or light vacuum to be restored to
original condition).
? Large amounts of food, sand, dirt, or mud that cannot be shaken out and must
be heavily vacuumed or chemically cleaned to remove.
? Light stains or residue on hard surfaces (e.g. liquid spills or sticky substances).
? Heavy Cleaning up to $500
? Major stains or residue on seat fabric or other hard to clean surfaces
? Heavy stains on car exterior as result from tar, leaf matter, bird excrement that
require paintwork to be cut, cleaned and polished or roof cover to be chemically
cleaned.
? Situations in which the vehicle would require steam cleaning or a full detail.
? Smoke scent removal and physical remnants of smoking (e.g. ash, cigarette
butts) or removal of any offensive smell that requires deodorizing. If there is
damage to the vehicle (e.g. a burn mark) the cost of full rectification of the
material will be charged to you as damage.
? Damage Standards
? Damages with No Charge
? Minimum damages from normal wear and tear that do not require to be fixed
such as lower body panel stone chips or scuffs to body panels that can be
polished out.
? Any damage such as scratches, or bumps less then 5mm in diameter and 2mm in
depth.
? Minor chips to windscreens or wheels
? Damages that will be Charged
? Any damage such as scratches, or bumps in excess of 5mm in diameter or 2mm
in depth.
? Any cuts, tears or stains in the car interior or convertible roof
? Cracks or multiple chips to windscreens
? Any wheel scuff or chips in excess of 5mm
? Damages that will be Charged
? Repair or replacement of tyres due to puncture, tear or excessive use or braking
causing tyre tread scrub or bald patches and any associated costs for driving with
damaged tyres. (Note tyre and wheel damage is not be covered under insurance)
? You will be held liable for any unauthorised repair
o Tips to Avoid Car Hire Cleaning fees
? Empty the car the day before returning so you can clean any obvious marks / soil
/ sand etc
? Sweep or shake out any sand , dirt or grass from footwells and boot where
possible – vacuum if possible
? Don’t park under trees if possible (leaf matter stains and bird excrement)
? Wipe with clean sponge and water any obvious dirt / bird excrement marks from
bodywork / windows, be careful not to scratch paintwork. If in doubt just rinse
with water and point out the stain to APV staff on return so it can be
professionally treated. If you have used best measures to rinse stains off body
work then this will viewed favorably by APV staff and minimize cleaning fees (or
most cases may in fact be waivered)
? Remove as much sand from beach or dirt from shoes as possible before getting
in carDo not eat or drink in the car
? Have the car hand car washed before returning / roadside car wash

o Can I put a rental car through a car wash?

? Yes you can If the vehicle gets excessively dirty however any damage caused
would be your responsibility. If you do need to get the car washed before you
return it, we’d recommend a road side hand car wash, a quick shampoo and
vacuum should be more than enough, no need for a full car detail. This will likely
cost less than $20.00 and be significantly cheaper than the rental agreement
cleaning fees.

o What If I Return my rental car dirty?

? If the car is considered excessively dirty, either inside or out you’ll likely find
yourself on the receiving end of a cleaning fee. Whilst this can sometimes be
subjective we have provided guidelines of what we consider acceptable or
excessive states of cleanliness. We recommend you take photos of the car inside
and out for reference and resolve any issues at the time of return with one of our
staff so there is no dispute later on.
- Privacy Policy:
o All personal details retained by Australian Prestige Vehicles will be maintained in
accordance to Australian Law and will not be released to any third parties for any
purpose whatsoever. We are committed to protecting the privacy and security of any
personally identifiable information (PII) you provide us with. PII includes information that
can be linked to a specific individual, such as name, address, phone number, or email
address.
o This privacy policy explains how Australian Prestige Vehicles handles and protects your
PII in accordance with commonly accepted privacy principles.
o What Information We Collect: In an effort to keep our service as simple and easy as
possible we do not create, use or store profiles of our customers. We only record PII and
other information that we reasonably require to do business with you.
o How We Use Your Information: Australian Prestige Vehicles uses your PII only for the
purpose of responding to and fulfilling your requests for vehicle hire. Information
collected when you make a booking is used to charge your credit card and deliver your
booking confirmation electronically. We may also contact you about your stay for
customer service purposes or to make any changes or cancellations to your booking.
Domain tracking of visitors to our website and how many visits each page receives may
be collected to enhance the services and online experience that we provide.
o Who We Share Your Information With: Australian Prestige Vehicles does not disclose any
information about customer bookings to anyone except as may be required by law.
Australian Prestige Vehicles may disclose information against someone who poses a
threat to Australian Prestige Vehicles interests (such as customer fraud) or whose
activities could cause harm to others.
o How You Control and Access Your Information: Australian Prestige Vehicles believes
that site visitors and customers should have control over the collection and use of their
PII. You have control and access to your information such that if at anytime you would
like to enquire or alter the PII you provided to Australian Prestige Vehicles in your
booking, please contact us.
o Changes to these Terms and Conditions: Australian Prestige Vehicles has the authority
and the right at any time it sees fit or reasonable to change or modify all or any part of
these terms and conditions. A copy of our terms and conditions is published on our
website www.sydneysportscarrentals.com
16. The Promoter is Gelatissimo (02) 8845 0100, ABN 91 100 053 307