Win a Tefal Cook4Me+ Multicooker

In these terms:
"Retravision", "Dorsett Retail Pty Ltd T/AS Retravision Online"
"us", "we" and "our", and means Retravision Online
the "website" means Retravision.com.au
"you", "user", "member", "customer", "consumer" and "guest" means anyone who visits and/or uses this website.
"Order" or "Sale" means a purchase made by you on the website.
"Deal" or "Offer" means the specially negotiated price for the sale period
Website User Agreement
By accessing and/or using the website, you accept these terms and agree to be bound by them. We reserve the right to amend these terms at any time
Tampering with the Site, misrepresenting your identity, using buying agents or conducting fraudulent activities are prohibited.
In accordance to our privacy policy, statistical information is collected in relation to your online browsing experience, but your personal details remain anonymous.
Your Personal or Guest Account
Retravision online respects your privacy and your details whether collected as a registered or guest user are handled in accordance to our privacy policy and used only for the purpose in which it was originally intended unless you have otherwise consented to the information being used for a secondary purpose.
You may access and/or use the website as a guest or as a member.
To become a member of the website, you must provide your name and address, telephone number, a valid email address and nominate a password. If you do not provide accurate and complete details we may not be able to activate your membership or supply products to you.
We only permit one account per email address.
You must not use another members" account without permission.
You must keep your password secure as you are responsible for any activity on your account. You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your password or account.
We reserve the right to terminate a member"s account on 24 hours notice for any reason whatsoever including without limitation, where we suspect the member has breached these terms.
If you use the site as a guest we cannot provide you with the full services that are offered to a registered user.
You must be eighteen (18) years of age or over to register as a member of the website or purchase products from the website.
Stores are unable to lookup or investigate issues relating to your online account. You will need to contact Customer Support with any issues.
Orders and Purchases
Please choose carefully. We recommend you carefully review any Orders before finalising the sale in the website check out.
Prices shown are in Australian dollars and include GST where applicable.
Prices do not include delivery and handling charges and are subject to change.
The price is only available for the duration of the "deal" after which the product may no longer be offered at the reduced price
We reserve the right to correct printing or display errors.
All prices are GST inclusive.
Accessories shown in some products are not included in the price.
We reserve the right to reject an order. If an order is rejected we will endeavour to notify you using the contact details provided on the order.
Purchase limits may be enabled restricting sale for commercial use.
We may offer run out models, but they are all covered by the full Supplier warranty.
Products are all new - not reconditioned or display stock unless otherwise stated.
Payments
All payments must be made in full.
Payments must be made via the eWay or PayPal secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.
The website uses the latest security available to ensure that your credit card details remain secure. See Security.
Payments will process at the completion of the order and an order confirmation will be sent via email. Funds transfer or settlement are subject to banking conditions.
Valid photo identification matching the payment details must be provided at time of delivery of pickup.
Gift cards cannot be redeemed online.
From time to time Retravision Online may offer special gift codes that offer additional discounts or benefits to your order. These will need to be entered at the online checkout to receive the benefits.
Supply and Delivery
We will supply the products to you as shown on your Order confirmation.
If product is not available you will be notified prior to the completion of your order.
Your order may not be trackable via your account management if the third party freight provider is unable to provide tracking information.
Delivery will occur within the times determined by your location.
Costs will be calculated depending on your delivery location and confirmed as part of your order.
Items will be delivered within the specified times. You may be contacted by a carrier to confirm delivery availability.
We are not responsible for any additional costs incurred as a result of incorrect delivery information, failure to supply valid ID or re-delivery.
Some items may require a signature, in which case they will be returned to the depot.
Cancellations, Refunds & Returns
You may cancel an order by contacting Customer Service. If we cannot stop the shipment of that order at the time of cancellation, then you will be required to refuse delivery or return the products in order to receive a refund.
Returns and refunds will be handled as per our Refund Policy in accordance with the legislation as defined by Australian Competition & Consumer Commission (ACCC).
Refunds will transfer onto the account in which the purchase was made. It may take up to 4 working days for the refund to process back into your bank account depending on bank policies.
Should products arrive to you damaged or broken, you can request a replacement or refund. The item will be assessed and it is under Retravision Onlines discretion to replace or refund the item. Retravision Online may deem that the item has been tampered with.
Products will be returned at the cost of the customer.
Retravision Online stores do not currently accept returns for online sales, except for the following store locations.